After developing an internal appointment booking system for The Tax Shop back in 2012, Mad Web Skills were approached to bring their old, tired website up-to-date with a sleek, modern design and a responsive layout that works great across all devices.
The main challenge with this project was to develop an online appointment booking form to allow clients to make an appointment to see a staff member at their nearest office.
While an off-the-shelf appointemnt system would satisfy many of the clients requirements, it not fit their exact business requirements, so they turned to Mad Web Skills for a custom-built solution.
A purpose-built appoitment booking form makes a direct connection to their custom back-end appointment booking server to show appointment availability, verify made appointments via email, and send SMS reminders 24 hours prior to their appointment.
The website also features a "Find your nearest office" feature, listing all 19+ office locations across Australia, fully integrated with Google Maps with custom markers, and a search allowing visitors to enter their town or postcode to find their closest office